Education FAQ

1. How do I access the AIP Learning Center?

Go to https://www.aiplearningcenter.com/. Click the Log In button and enter the same credentials you use for your AIP member account. Once logged in, you will see your Dashboard with your enrolled courses.

2. I forgot my password. How can I reset it?

Passwords must be reset through the AIP member site. Go to https://aipparl.wildapricot.org/ and click Forgot Password. Follow the prompts to create a new password.

3. How do I purchase a course?

1. Sign in to your AIP member account at https://aipparl.wildapricot.org/.

2. Go to the Course Catalog and select the course you want to purchase.

3. Complete the checkout process. You’ll then receive an email with instructions and a link to access your course in the Learning Center.

New to our site and don't have an account? You can still purchase courses. At checkout, you will be asked to provide an email address. This will be used to create an account in our system. Be sure to follow instructions in the email for accessing your account.

4. Are discounts available?

Yes. Members receive discounted rates on courses and certificate programs. Be sure you are signed into your member account before purchasing to receive member pricing.

5. How do I find my courses after purchase?

Once your order is completed and fulfilled, you will receive an email with a direct link. You can also log into the Learning Center and go to My Courses to see everything you are enrolled in.

6. I don't see my purchased course in my Learning Center Dashboard. What do I do?

Courses may take a short time to appear in your Learning Center account. If you don’t see your new course right away, please use the “Click here to sync courses” button in the Learning Center to refresh your enrollments. Go to the My Courses in the learning center. From there, click on the Click here to Sync Courses button. Please use the Contact Us form if you still don't see the course.

7. Do I need to complete courses in a specific order?

No. Unless specified otherwise, courses can be taken in any order at your own pace.

8. Will I receive a certificate?

Yes. Upon successfully completing a course and passing the associated assessment, a Certificate of Completion will be available for download in the Learning Center.

9. What devices can I use to access the courses?

The Learning Center is web-based and works on most computers, tablets, and smartphones. For the best experience, we recommend using the latest version of Chrome, Edge, or Safari.

10. Are textbooks required for correspondence courses?

Yes. The Meeting Management Skills, Participating in a Meeting, and Administrative Skills pathways have required textbooks, which must be purchased separately. The required textbooks for all courses in these pathways are:

  • Robert’s Rules of Order Newly Revised, 12th edition
  • American Institute of Parliamentarians Standard Code of Parliamentary Procedure, 2nd edition

Textbooks can be purchased through the AIP Bookstore.

11. Who do I contact for help?

For all membership, login, or technical support questions, please use our Contact Us form.

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Contact Us

American Institute of Parliamentarians
121 State Street
Albany, NY 12207

Toll-free: 888-664-0428
Email: aip@aipparl.org

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